Site policy – سوق ليت

Membership conditions

Do not advertise to others.
Do not advertise the same product more than once within two days.
Do not assign membership to another member or sell membership.
Mention the price of the item.
Responding to messages from site members via private messages.
Responding to website members’ inquiries via responses.

User Agreement

introduction

This usage agreement, the privacy of use, the terms and conditions, and all the policies published on the Souq Lit platform were developed to protect and preserve the rights of both the Souq Lit Website Foundation to manage and activate sales and the user who accesses the site with or without registration or the consumer who benefits from the content with or without registration. Without registration.

Terms, conditions, conditions and legal disputes are subject to the laws, legislation and regulations in force in the Kingdom of Saudi Arabia.

As a user or consumer on the Souq Lit platform, you agree to abide by everything contained in this agreement once you use the platform, access it, or register for the service. The Souq Lit platform also has the right to amend this agreement at any time, and it is considered binding on all parties after announcing the update on the site or in any other means.

Article One: Definition

Souq Lit Platform : It is an electronic platform that allows users to open an account to publish their content in accordance with regulations and legislation. Its headquarters is Riyadh and is referred to in this agreement as the Souq Lit Website Foundation for Managing and Activating Sales (the owner of the Souq Lit Platform), or we, or us, or the site, or the platform, or the first side.
User : is the creator of the account on the Souq Lit platform for the purpose of communicating, browsing, publishing content, or to create an electronic store as a service provider for practicing e-commerce on the Souq Lit platform, and is referred to in this agreement as the member, practitioner, service provider, or second party.
Online store : It is the electronic account that allows the user to display a product, sell it, provide a service, advertise it, or exchange data about it.

Article Two: Terms of Use

As a second party to this agreement and as a beneficiary of the Souq Lit platform services, you must commit to the following:

Do not advertise or upload content or items that are inappropriate for the categories available on the platform and allowed to be sold, and review the terms of advertising and prohibited goods before advertising.
Not to violate or circumvent the laws, policies and regulations of the platform or any rights related to a third party.
Do not copy the advertisement from the Souq Lit platform and republish it on other sites.
Do not use any illegal means to access advertisements or other users’ data, or violate the policy and rights of the Souq Lit website organization to manage and stimulate sales, access the content of the platform, or collect and collect information and data related to the Souq Lit platform or its customers and benefit from it in any way or republish it.
Do not use our Services if you are not legally competent to complete this Agreement.
Not to manipulate the prices of goods, whether buying or selling, and harm other consumers.
The advertisement shall not include a false offer, statement, or claim or formulated in terms that would directly or indirectly lead to deceiving or misleading the consumer, slander, or defamation.
Not to be exposed to policies, international sovereignty, prominent figures, or any illegal discussions in the Souq Lit website organization for managing and activating sales.
Do not transfer your account or activity to other sites that carry the organization’s logo or services.
Not to violate the intellectual property rights of the Lit Souq Website Foundation for Managing and Activating Sales, including copyrights, trademarks, patents, advertising, databases or other intellectual property rights that belong to the Foundation or licensed to the Lit Market Website Foundation for Managing and Activating Sales.
The advertisement must not include a logo or trademark that you do not have the right to use, or an imitation trademark or anything that violates the intellectual property rights of others or a patent.
Not advertising tobacco and smoke products (these goods expose you to a violation by the competent authorities)
Not to violate human rights regulations and human trafficking in any form, and to adhere to the regulations for advertising the provision of labor services .
Adherence to real estate advertising controls set by the General Real Estate Authority.
A license must be obtained from the Ministry of Tourism to present any tourism offers or products.
The regulations and licenses issued by the National Center for Wildlife Protection must be adhered to.
Not to collect or use the personal data of website users or its electronic communications for unauthorized or permissible purposes, or to disclose it to another party, for or without compensation, except with the consent of the person to whom the personal data relates or if the regulations require that.
Do not do anything that might harm the reputation of the Souq Lit Website Foundation for managing and stimulating sales in any way, whether on the platform itself or on other social media platforms. The Foundation reserves the right to claim all damages resulting from that.
Do not impersonate the Souq Lit Sales Management and Activation Website organization , its representative, or its employee, or any description that suggests that you are affiliated with the organization unless you have official permission from the organization.
It is prohibited to use this service by any non-human user, with the exception of non-human users affiliated with the following companies only:

Google
Facebook
Twitter

Your failure to comply with these conditions gives the Souq Lit Sales Management and Activation Website Foundation the right to block your membership, refer your violation to the competent authorities to impose penalties when needed, prevent you from accessing the platform, and add your phone number to the list of suspended accounts and numbers without the slightest responsibility and without the need to notify you of this, and you have no right to object. Here you pledge not to return to using the platform unless the platform agrees to do so.

Article Three: Responsibility

The Souq Lit Sales Management and Activation Website Foundation provides the service of enabling the user to display his goods and publish content in accordance with the agreed upon usage policy. It does not provide any guarantees and does not bear any responsibility in the event that the user or consumer does not adhere to it.
The Souq Lit platform disclaims any responsibility for any risk, damages, consequences, or losses incurred by the seller, buyer, or any other party. Anyone who has been harmed must visit the Contact Us link and explain the damage to him, and the institution will take action according to the type of incident without any liability.
By using the Souq Lit platform, you acknowledge that you bear full responsibility for ensuring that all relevant laws, regulations, and regulations are followed when using the platform. You also bear full responsibility for managing all purchases and deliveries if the account is an electronic store, and for resolving problems and disputes arising from the content of the advertisement. You are also fully committed to the controls and conditions of the content set forth by the Lit Souq platform, and you alone bear the consequences and damages of the content and disclaim the Lit Souq platform from any claims. Resulting from, resulting from, or resulting from your dealings.
By using the Souq Lit platform, it means that you authorize the platform to save the personal and non-personal data and information that you entered on the organization’s servers, and we have the right to view and review them.
By using the Lit Souq platform, you acknowledge the platform’s right to monitor private messages when needed to ensure that they are free of violations of the terms of use, and we have the right to delete the advertisement and dispose of the attached images when necessary.
The circulars, decisions, and directives of the site’s management and supervisors are considered binding on the second party after they are delivered to him via the site’s messages, mobile phone, e-mail, or via the notification system, and he must abide by them and act in accordance with them.
By using the platform, you acknowledge the right of the Souq Lit platform. In the event that you violate the regulations and laws followed in the Kingdom or the policies and laws of the Souq Lit platform, the Souq Lit Website Foundation has the right to recover from you all damages and losses and to charge you with attorney’s fees in all matters and cases related to your violation, and you are obligated to compensate for them.

Article Four: Conditions for membership

Membership is: the username with which the person registered on the Souq Lit platform, which is linked to his mobile number, and must be subject to the following conditions:

It is necessary to choose a decent and appropriate name during the registration process.
It is prohibited to create more than one account for the same user on the platform.
It is prohibited to use more than one membership in the platform for each person or entity.
You must update your mobile number associated with your membership if your mobile number changes or is lost.
If your membership name contains a trade name or trademark, you must be the trademark owner or authorized to use the name or trademark.
It is prohibited to sell or assign the membership to another party or allow any other party to use it, and the first membership holder is responsible for any violations or legal responsibilities. In the event of a sale or assignment, both parties are considered to be in violation of the usage policy on the Souq Lit platform.
The member is obligated not to share his membership information with anyone.
“Souq Lit Platform” is committed to taking the necessary standards to protect and preserve data, noting that the Internet is not a 100% safe way to save confidential information. (See privacy policy).
The Service exchanges certain information with your device for the purpose of providing the Service to you.
The platform uses statistical programs such as Google Analytics in order to develop and improve the service.
By using the Lit Souq platform, you acknowledge the platform’s right to suspend your number or account and include it in the list of suspended accounts in the event that a report or complaint is filed against you or if you commit a violation that the platform’s management deems worthy of suspension, and you pledge not to publish these facts and events via electronic platforms or social networking sites. We have the right, if this is proven, to go to the competent authority to impose penalties and fines and oblige you to compensate for all damages and losses resulting from this.

Article Five: Conditions for adding content to the platform

You undertake not to advertise any prohibited goods on the platform.
You undertake not to add any prohibited responses to the platform.
You undertake not to send any prohibited messages on the platform.
It undertakes to determine the selling price of the advertised commodity.
You undertake to follow up on your advertisement and respond to customer inquiries through replies or through private messages.
You undertake to adhere to the duplicate advertising policy.
The advertised advertising material must be a good or service only.
The advertisement must be fully detailed and in the correct section.
The platform has the right to delete any content or advertisement without mentioning the reason for the deletion.
Copying any advertisement from the platform is prohibited.
You must obtain the necessary licenses for advertising if you provide a service, sell a commodity, or practice a profession that is subject to a specific regulation and requires a license or permit to practice it. Disclosure of the entity registered with it, information about the license or permit, the applicable professional title, and the country granting the license or permit.
The advertiser is obligated to ensure that the images added in the advertisement are of the same advertised commodity.
Content images must be ethically appropriate, of high quality, and not violate the regulations of the Ministry of Labor, Human Rights, or any governmental or private entity.
The advertiser is obligated not to add more than 5 ads on the platform for the same product.
You must abide by not advertising goods and services that fall on the list of prohibited goods and services. You must also adhere to the list of prohibited responses and prohibited messages.
You undertake not to advertise to someone you do not know or register to someone you do not know.
Updating and modifying the advertisement is subject to all terms and conditions in this agreement, and the user is considered responsible for any violations that occurred during the creation of the advertisement or after the update or modification.
Creation, updating and modification are the sole responsibility of the user.
The advertiser is obligated to update the advertisement, and if it is not updated, the advertisement will be automatically deleted.

Article Six: Controls for advertising the provision of labor services :

To advertise the provision of labor services, you must be a recruitment office that has a license to practice this activity.
The advertisement must not include words or phrases that would affect the dignity of expatriate workers, domestic workers, and the like, including, but not limited to, the use of phrases (for sale, for purchase, for transfer) and replaced with phrases (transfer of services).
The advertisement must not include the phrase male or female servant, or maid, and it must be replaced with the phrase male or female worker.
The advertisement must not include charging the worker any financial costs for transferring the service in any way.
The advertisement must not include the publication of personal photos, identity cards, residence permits, passports, or any other personal data of expatriate workers, domestic workers, and the like.
The advertisement must not include a reference to the service carrier, advertiser, or the like receiving sums of money to transfer services in any way.
The worker’s consent must be obtained before transferring his services.

Article Seven: Prohibited goods

The advertiser who advertises the goods shown (prohibited goods) will be blocked on the platform. It is prohibited to advertise or purchase it, and we block anyone who responds to it via private messages or via replies. Please also note that there is no warning before the ban and that the ban is final and not subject to discussion.

Prohibited goods are:

All prohibited goods according to the laws of the Kingdom of Saudi Arabia.
Installments and banking products. These goods are prohibited even if they are considered legal.
Medicines, medical and health products. These goods are prohibited even if they are permitted by the laws of the Ministry of Health and even if they are goods recommended by the Ministry.
Web Marketing. Any type of network marketing, regardless of its type, description or method, is strictly prohibited.
Weapons, including tasers, pistols, machine guns, personal protection weapons and their accessories, even if they are licensed.
Sexual products in all their forms and types.
Stocks, portfolio management, currencies, marketing, and everything related to that.
Lasers, spy and eavesdropping devices.
Websites, forums, electronic services, emails, and selling memberships and programs.
Selling any item is free. An example of this is emails, Twitter accounts, Instagram, etc.
Goods that violate intellectual property rights, for example copied programs and copied movies.
Tobacco products.
Advertising products or services that require a license without obtaining a license from the regulator.
Prohibited devices such as: jamming, encryption, or mobile signal strengthening devices.
Devices with security risks.
Advertising SIM cards or telecommunications services without obtaining the necessary licenses and without submitting them to the site’s licensing system .
Collecting and selling data and violating the personal data protection system.

Article Eight: Prohibited advertisements

The following list contains most of the methods and methods of advertising prohibited on the platform:

All advertisements that are not related to buying and selling
Advertisement in order to add a suggestion or discuss a problem with the management of the Souq Lit platform. Advertisements are for buying and selling only.
Adding announcements about suggestions for developing the platform. For suggestions or complaints, fill out the form in the (Contact Us) box.
The advertisement has incomplete details.
Poor quality ad.
Poor advertiser communication with members interested in the offered item. (Example: Announcing the sale of a car and then not responding to calls or private messages).
Advertisement in the wrong section. (For example: an advertisement for a car request in the exhibits, an advertisement for the sale of furniture in the cars section, or an advertisement for a Jeep Cherokee for sale in the Ford section).
Add an ad and have another membership blocked. You must first discuss the ban with us before adding any new ad.
Adding a picture that is not of the same item if the item is a car, even if it is for the purpose of clarification.
Adding pictures of an item other than the one shown. (For example: advertising the sale of a used mobile phone and then inserting a picture of another used mobile phone of the same type).
Any advertisement that contains a reference to a racist matter in any form.
Any advertisement containing incorrect information, whether the error was intentional or unintentional. (For example: announcing a car as not having been involved in an accident, then later proving that the car had been involved in an accident).
Adding an advertisement for the purpose of defamation. If you have a complaint against our advertiser, please write to us and explain the problem. If you have a problem with an entity related to us, please complain to the entity responsible for that.
Adding an ad title that contradicts the content of the ad (for example: writing in the ad title: Camry 2011, then in the content of the ad announcing an order for a 2011 Camry. When the visitor sees the title, he will think that there is an offer for a 2011 Camry)
Copying another advertiser’s ad or part of it.
General advertisements that do not specify the specific commodity (such as: the advertisement titled (We have lands for sale) or the advertisement titled We have cars for sale in our showroom). The correct thing is to advertise the product itself (for example: We have a car of such and such, model such and such.
Donation announcements and requests for help. The state system prohibits donation and charitable work outside the legal scope specified for that.
Announcements of contributions and subscriptions.
Begging and helping beggars. The member who helps beggars will be banned on the platform.
Requesting mediation and assistance, whether legitimate or illegitimate.
Advertisements that contain abuse of power.
Advertisement in replies.

Article Nine: Prohibited Replies

The following list contains most of the prohibited responses:

Advertisement in replies.
Understatement.
Insulting and cursing, whether there is justification or not.
Lack of seriousness and unwillingness to buy.
Comment to add a joke or news.
Mocking the product or advertiser.

Article 10: Prohibited private messages

The following list contains most of the blocked private messages:

Advertisement in private messages.
Insulting and cursing, whether justified or unjustified.

Article Eleven: Subscription System

Souq Lit platform provides a monthly and annual subscription system for some services. If you subscribe to a system, you must adhere to the subscription terms, which differ from each other depending on the type and nature of the subscription. You must generally adhere to the following:

You must read the subscription terms before paying the fees and ensure that the subscription is compatible with the nature of your activity.
Subscription fees must be paid before using the service.
The Souq Lit platform has the right to suspend your account or limit the account’s features if it is found that you do not comply with the rules or policy of using the platform.
If you want to recover the subscription fees, you must submit a refund request within 3 days from the date of payment.
The platform is not obligated to return the subscription fees if the recovery request is delayed by more than 3 days from the date of payment or if the account was suspended due to violation of the usage policy.

Article Twelve: Payment and dealing mechanism

To protect your dealings with the seller or buyer, you need to follow all or one of the following steps:

The pledge of allegiance must be carried out face to face in a public place and in reliable and regular ways.
Verify the identity of the seller or buyer before taking any action.
You must inspect the item to ensure that it is free of any defects.
Use the secure payment methods described in the instructions for dealing on the platform.

Your failure to adhere to the above directions may expose you to fraud. You hereby acknowledge that you bear responsibility and that the Souq Lit website organization is not a party to the transaction and does not bear any responsibility and is committed to filing a report or complaint on the Souq Lit platform to deal with the fraudulent party. It is committed to filing a complaint with the competent authority according to the legal procedures in the event of any damage. It undertakes not to publish these facts and events via electronic platforms, social networking sites, etc.

Article Thirteen: The security policy of the Souq Lit Website Foundation for managing and activating sales

The Souq Lit Website Foundation for managing and activating sales is committed to the usage agreement and the privacy of use, and we are not a party to any dispute or issues that arise between users due to one or both of them violating the usage agreement. However, we seek to enhance the security aspect of the platform in order to limit and eliminate the violations committed by some users on the platform in a way. It violates the policy and terms of use, in order to achieve the integrity of buying and selling and combat fraud, fraud, and deception in application of the laws, legislation, and regulations followed in the Kingdom of Saudi Arabia. Therefore, the Souq Lit Website Foundation for managing and activating sales has the right to take the necessary action against any individual or legal entity in violation, noting that the action may reach To legal and judicial prosecution before the relevant authority. Here we list the common violations and the necessary action against them:

The customer has been exposed to a scam by another party: the customer must inform the competent security authorities. And fill out the complaint form for this on the Souq Lit platform on the (Contact Us) page. The platform management will review the complaint and investigate the defendant customer so that the necessary action can be taken against him. Souq Lit platform will not be a party to such cases and we do not bear any responsibility, but we will provide what we have to the competent authorities if this is officially requested.
Violation of state policy or sovereignty: The advertisement will be deleted, the advertiser’s membership will be suspended, and the relevant authorities will be informed of this.
In the event of advertising any prohibited goods: the advertisement will be documented and archived, deleted, the member will be suspended, and the relevant authorities will be informed.
In the event that an individual, institution, or company uses illegal means (such as hacking or using illegal data collection methods or any means) with the aim of accessing the platform content, platform programming, platform databases, or information and data belonging to Souq Lit customers in order to copy advertisements and reproduce Publish it or benefit from it in any way. The Souq Lit Sales Management and Activation Website Foundation will go to the competent authorities to prosecute the other party on charges of electronic hacking and committing the crime of violating information crime regulations.
If an individual or legal entity copies advertisements from the Souq Lit Website Foundation for Managing and Promoting Sales to another site, the Souq Lit Website Foundation for Managing and Promoting Sales will go to the competent authorities to file a lawsuit and prosecute the other party on the grounds of infringement of the organization’s rights.
Infringement of intellectual property rights and patents of a third party: If you believe that one of your rights has been infringed, you must fill out the complaint form for infringement of rights and submit proof of infringement in the published advertisement, and the Souq Lit Website Foundation for Management and Activation of Sales will review the complaint, study it, and ensure its validity. The necessary action will be taken, and you must go to the competent authorities if you wish to sue the party that violated your rights. Note that the Souq Lit Website Foundation for Managing and Activating Sales will not be a party to the case and will not be responsible for it, nor do we bear any responsibility.
If the second party falsely evaluates another member, the two members will be suspended and prevented from using the platform if cooperation between them becomes clear. The necessary measures will be taken for any consequences caused by this evaluation.
In the event of being subjected to defamation, insults, or a violation of privacy: The customer must fill out the relevant complaint form, and the platform administration will review the complaint and investigate the defendant customer, and the necessary action will be taken against him if it is confirmed that he has violated the usage agreement. The customer who suffered damage must go to the relevant authorities to file a complaint. The Souq Lit Sales Management and Activation Website Foundation will not be a party to such cases and does not bear any responsibility, but we will provide the necessary data to the competent authorities if this is officially requested.
Inconvenience: When a customer is exposed to inconvenience by another customer, he must do the following:

Block annoying member
In the event of damage, the relevant authorities will be informed about the annoying matter, while acknowledging that the Souq Lit platform is not a party to this dispute and does not bear any responsibility, and that no data is provided except through an official request from the competent authorities.

Prohibited goods and advertisements

Prohibited goods

The goods shown are prohibited goods on the site. These goods are forbidden to be advertised on the site, and it is also forbidden to purchase them through the site. We block the advertiser who advertises these goods, and we block anyone who responds to him via private messages or through replies. Please note that there is no warning before the ban and that the ban is final and cannot be discussed.

Prohibited goods are:

All prohibited goods according to the laws of the Kingdom of Saudi Arabia.
Installments and banking products. These goods are prohibited even if they are considered legal.
Medicines, medical and health products. These goods are prohibited even if they are permitted by the laws of the Ministry of Health and even if they are goods recommended by the Ministry.
Web Marketing. Any type of network marketing, regardless of its type, description or method, is strictly prohibited.
Weapons, including tasers, pistols, machine guns, personal protection weapons and their accessories, even if they are licensed.
Sexual products in all their forms and types.
Stocks, portfolio management, currencies, marketing, and everything related to that.
Lasers, spy and eavesdropping devices.
Websites, forums, electronic services, emails, and selling memberships and programs.
Selling any item is free. An example of this is emails, Twitter accounts, Instagram, etc.
Goods that violate intellectual property rights, for example copied programs and copied movies.
Tobacco products
Advertising products or services that require a license without obtaining a license from the regulator.
Prohibited devices such as: jamming, encryption, or mobile signal strengthening devices.
Devices with security risks.
Advertising SIM cards or telecommunications services without obtaining the necessary licenses and without submitting them to the site’s licensing system .

Banned ads

The following list contains most of the methods and methods of advertising prohibited on the site:

All advertisements that are not related to buying and selling
Post topics on the site.
Advertisement in order to add a suggestion or discuss a problem with the site administration. Advertisements are for buying and selling only. Adding advertisements about proposals for developing the site in the exhibits harms the advertisements of advertisers on the site. The best way to make a suggestion or complaint is to contact us via the Contact Us form.
The advertisement has incomplete details.
Poor quality ad.
Poor advertiser communication with members interested in the offered product. For example, an advertiser announces the sale of a car and then does not answer calls or respond to private messages.
Advertisement in the wrong section. For example, announcing a request for a car in the exhibits. Or, for example, an advertisement for the sale of furniture in the car auction section. Or, for example, advertising a Jeep Cherokee for sale in the Ford section.
Add an ad and have another membership blocked. You must first discuss the ban with us before adding any new advertisement.
Adding a picture that is not of the same item if the item is a car, even if it is for the purpose of clarification.
Adding pictures of an item other than the one shown. For example, an advertiser announces the sale of a used mobile phone and then displays a picture of another used mobile phone of the same type.
Any advertisement that contains a reference to any racist matter in all its forms.
Any advertisement containing incorrect information, whether the error was intentional or unintentional. For example, an advertiser advertises a car and states that it has not been involved in an accident, then later proves that the car has been involved in an accident. The advertiser must not add any information about the product except what he is sure of.
Adding an advertisement for the purpose of defamation. If you have a complaint against our advertiser, please write to us and explain the problem. If you have a problem with an entity related to us, please complain to the entity responsible for that.
Adding an ad title that contradicts the ad content. For example, an advertiser writes in the title: Camry 2011, then in the ad he announces an order for a 2011 Camry. When the visitor sees the title, he will think that there is an offer about the 2011 Camry
Copying another advertiser’s ad or part of it.
General advertisements that do not specify the specific commodity, such as: the advertisement titled (We have lands for sale) or, for example, the advertisement titled We have cars for sale in our showroom. The correct thing is to advertise the commodity itself. For example, we have land for sale of such-and-such an area in such-and-such a neighborhood in the city of Riyadh, for example. Or we have a car of such and such model.
Donation announcements and requests for help. The state system prohibits donation and charitable work outside the specific legal scope designated for that.
Announcements of contributions and subscriptions.
Begging and helping beggars. We ban the member who helps beggars on the site.
Requesting mediation and assistance, whether legitimate or illegitimate. The site is for merchandise only
Advertisements that contain abuse of power.
Advertisement in replies.

Blocked replies

The following list contains most of the prohibited responses:

Advertisement in replies.
Understatement.
Insulting and cursing, whether there is justification or not.
Lack of seriousness and unwillingness to buy.
Commenting to add a joke, anecdote, or news. The site is for sale and purchase only.
Mocking the product or the advertiser.

Blocked private messages

The following list contains most of the blocked private messages:

Advertisement in private messages.
Insulting and cursing, whether there is justification or not.

Featured “Pinned” Ads

It is a service that allows the merchant to place his advertisement in the section so that it appears distinctively, which leads to increased sales.

Advertisements to the top of the list

It is a service that allows the merchant to move his ad to the top in the section to appear as if it was recently advertised, which leads to an increase in visits and sales.

Allow tags “keywords”

It is a service that allows the merchant to place keywords to search for his ad in the section so that it appears quickly to the buyer, which leads to faster visits to the ad and increased sales.

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